Trusted by organisations across the UK, Canada & Australia
Systems · Workflows · Operational Clarity
We help growing businesses get their digital systems under control — then hand everything back so you can run it yourself.
No jargon. No endless retainers. No making things deliberately complicated so you need us forever.
Trusted by organisations across the UK, Canada & Australia
The problem we solve
Vague pricing. Jargon everywhere. Systems built in a way nobody internally understands. Retainers that run forever because the agency never actually taught you anything.
When we finish a project, you should know exactly what was built, why it was built that way, and how to use it. Every project includes documentation, a walkthrough, and a handover. The goal isn't to keep you dependent on us — it's to help you feel more organised, more confident, and more in control.
Clear scope, transparent pricing, and a handover at the end so you can run it yourself. We're not trying to be everything to everyone — these are where we have real experience and real proof.
Your HubSpot is probably more broken than you realise. Toxic contacts, workflows nobody set up intentionally, email deliverability tanking quietly, automations firing at the wrong people. We audit what's actually wrong, fix what matters, and give it back to you clean — with plain English documentation so you understand what you've got and can manage it going forward. We've rescued instances with a 3/10 email health score, 26,000 toxic contacts and 86 broken automations.
If your operations feel chaotic, it's usually because the systems underneath them are missing, broken, or built by someone who's no longer there. We map what you're doing, identify what's slowing you down, and build something that makes sense — ClickUp, Notion, Airtable, or whatever fits how your team works. Documented and walked through so it doesn't become another thing only one person understands.
Not the version where we set up twelve tools and hand you a login. We look at what your team is doing manually, identify where AI can genuinely save time, connect the right tools, and make sure the people who need to use it actually can. No jargon. No tools that get opened once and forgotten. Just automation that works in your actual business — configured, trained, handed over.
These aren't afterthoughts — they're just not what we lead with. Real experience, clear deliverables, same handover approach.
Every price is on this website. No "book a call to find out." No surprises. If something isn't listed, ask and we'll tell you.
Drop-In Sessions
Book 30 minutes. Pick a topic. Get a straight answer from someone who actually knows — no sales pitch, no upsell, no padding the call to justify the time. If you go on to book a project afterwards, the £30 comes off the cost.
Choose your topic
Book a package afterwards? Your drop-in fee is fully credited against the cost — so there's no reason not to start here.
If you have clients who need HubSpot, Shopify, operational systems or AI setup — and you don't have that expertise in-house — we can deliver the work under your brand. You keep the client relationship and the margin. We do the work.
No pitch to your client. No conflict. Just reliable specialist delivery that makes you look good.
| HubSpot Audit | £350 |
| HubSpot Rescue | From £900 |
| Shopify Setup | From £397 |
| AI Tools Setup | From £397 |
| Content Month (12 posts) | £300 |
| Email Setup | From £280 |
| Operational Support | £45/hr |
All white label work is delivered to your brief, on your timeline, with no Turnstone branding. Your client never needs to know we exist.
Turnstone is Jenny Welton. Not a team of juniors with a senior name on the proposal — one experienced operator who has run real businesses and knows what it actually looks like on the inside.
Six years running a product business to 30,000+ customers and £800k in revenue. HubSpot audits that found problems certified agencies had missed. Operations consolidated for organisations that had outgrown their systems. Etsy platform disputes taken to court and won.
Real businesses. Real problems. Real experience of what it's like to be on the other side of an agency that overcharged, underdelivered, and left you with systems nobody understood. That's why Turnstone works the way it does.
UK based. Working internationally.
Honest feedback from people we've worked with.
"Jenny demonstrated exceptional diligence throughout the project. She not only delivered against the original brief to a high standard, but also went above and beyond by proactively identifying opportunities to enhance our system. Her forward-thinking approach and willingness to suggest practical improvements added significant value, helping to position us for ongoing efficiency and future development."
"Jenny is smart, effective, and great at what she does. A great communicator and pays attention to details. Highly recommend."
Most agencies hide their prices. We don't — and we think it's worth showing you how we compare to the alternatives so you can make an informed decision.
| Service | Big Agency | Cheap Freelancer | Turnstone |
|---|---|---|---|
| HubSpot Audit | £2,000–£5,000 | £150–£300 | £450 |
| HubSpot Full Rescue | £5,000–£20,000 | Variable / risky | From £1,200 |
| Webflow Website | £4,000–£15,000 | £500–£1,000 | From £597 |
| Monthly Retainer | £2,500–£10,000/mo | N/A | From £150/mo |
| Transparent pricing | ✕ Book a call | ✕ Varies wildly | ✓ Always |
| Handover included | ✕ Rarely | ✕ Almost never | ✓ Every project |
| Documentation | Sometimes | Never | ✓ Always |
| Minimum commitment | 6–12 months | None | None |
| Right for | Enterprise, 50+ staff | Simple one-off tasks | SMBs 5–50 staff |
Honest caveat: If you're an enterprise business with 50+ staff and complex integration needs, a Diamond HubSpot partner is probably the right choice. Turnstone is designed for the businesses that sit between "can't afford the agency" and "don't trust a £15/hr Upwork hire." If that's you, we'd love to help.
Written for founders and operators who want straight answers — not 2,000-word intros before getting to the point.
Start with a £30 drop-in if you're not sure where to begin. Or get in touch directly if you already know what you need. Either way — no hard sell, no commitment required.
Book a drop-in — £30 hello@weareturnstone.co.uk"The goal isn't to keep you dependent on us. It's to help you feel more organised, more confident, and more in control of the way your business operates."
Turnstone — Jenny Welton Get in touch